Building lasting relationships behind Kim’s successful conveyancing business

KIM Reed brings warmth, experience, and dedication to the conveyancing industry, with a remarkable career spanning 30 years. From starting as a 17-year-old just stepping into the world of property transfers to boldly launching her own business at 25, Kim’s journey has been nothing short of inspiring.

Reflecting on the early days of her career, Kim remembers a time when conveyancers were not always recognized for their expertise. “In the beginning, those who opened a conveyancing business operated under the Legal Practice Act as unqualified persons,” Kim explains. “All the legal work tied to property transfers had to be done by a solicitor.”

The landscape shifted with the introduction of the Conveyancers Act, opening doors for professionals like Kim to fully step into their roles. Having already worked in conveyancing since her teenage years, Kim embraced the change and saw an exciting opportunity.

“Conveyancing is a service industry, and I’ve always loved working with the public,” Kim shares. “Helping people enjoy the process of buying or selling their homes is incredibly rewarding. I’ve also worked with high-profile developers, providing informed services to help them achieve the best financial outcomes.”

With her extensive knowledge of real estate and finance, and after earning her Conveyancer’s Licence, Kim took a leap of faith and founded Sargeants Bayside Conveyancing. “I was just 25,” Kim recalls. “I was well-qualified, experienced, and ready to back myself. No one around me was doing it, especially at my age. It was a risk, but one I was confident I could take.”

Establishing her office in the Beaumaris Concourse retail village marked another proud milestone. “For me, it’s a privilege to share in my clients’ journeys,” Kim says. “Buying or selling a home often comes with big life events — a first home, a divorce, a death in the family, financial circumstances or maybe it’s new beginnings and it it’s been a long time since our client last bought and sold, I’ve seen it all, behind every transaction is a story. For a short time we get to be part of that story with our clients, which can be overwhelming and exciting, so it’s important we nurture our clients through the process, making it as simple and stress-free as possible.”

Over the years, Kim has built more than just a business; she’s built lasting relationships. “Everyone talks about lifelong friends,” Kim smiles. “We have lifelong clients.”

Looking ahead, Kim acknowledges the evolving landscape of conveyancing, balancing both promise and pressure. “There’s a lot to be excited about as we move through 2025,” she says. “With property markets expected to grow, the demand for conveyancing services will remain strong.”

However, Kim is also mindful of the challenges ahead. “One of the biggest hurdles we face is the increasing burden of compliance. A lot of time is now spent navigating regulations, which can pull focus away from what matters most — caring for our clients.”

She also highlights the need for operational improvements. “Many conveyancers are still using outdated or a patchwork of software platforms, which means more time on admin and less time on the legal work we’re trained to do. These inefficiencies slow down transactions and contribute to burnout across the profession.”

Despite these obstacles, Kim remains optimistic. Her passion for helping people, combined with her forward-thinking approach, ensures Sargeants Bayside continues to grow and thrive. With three decades of experience and an unwavering commitment to her clients, Kim Reed is not just a leader in her field — she’s a trusted guide for anyone stepping into the next chapter of their property journey